We're pleased to let you know that the AlcoholEdu Online Support Center is now available 24 hours a day, 7 days a week. If you experience difficulty with AlcoholEdu, simply click on the "Help" button located in the upper right-hand corner of every AlcoholEdu screen. You do not need to be logged in to the course to access this site and can access help anytime, anywhere.
The "Help" button will take you to the AlcoholEdu Online Support Center, offering three ways get help:
- Toll-free phone number (866) 384-9062
- Live chat
- Trouble ticket (Keep in mind that if you choose to submit a trouble ticket, you will need to create a new Online Support Center account; you do not need to use the same information you used to log on to AlcoholEdu.)
If you have used any other email address to reach us in the past, please note that it will no longer be active. We're happy to provide this full service access to support your AlcoholEdu experience.