Questioning is a helping skill advisors need in order to facilitate discussion with advisees. The situation will dictate what type of questions you choose to ask, similar to type of advising you will employ.
Types of Questions
Closed Questions
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Use to obtain specific facts
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Best to begin conversations with these types of questions - makes it easy for advisees to enter the conversation
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Can be used to direct conversation to specific areas
Involvement Open Questions
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Draws your advisees more actively into the discussion
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Can used to get your advisees to elaborate on their objectives, needs, wants, goals, and problems
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Allows your advisees to discover things on their own
Clarifying Questions
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Invite your advisees to expand or clarify an idea they previously expressed
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Feedback of your understanding of what you thought your advisees meant
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Helps uncover what is really on your advisee's mind
Continuing (Key Word) Questions
Third Party Opinion Questions
Reference
Adapted from "Types of Questions", as found in Crockett, D.S. (Ed.). Advising Skills, Techniques, and Resources. Iowa City, Iowa: The American College Testing Program, 1986. p. 175.
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