Ask A Librarian

email.png Email
Chat.png Chat
phone-sm.png Call (603) 641-7306
text-sm.png Text (603) 556-8883
calendar.png Make an Appointment

Online Research Help

Our expert librarians have created online research guides in subjects and courses across the disciplines and related to the process of conducting research.

Subject and Course Research Guides
Research Help Guides and Tutorials

Frequently Asked Questions

  • Where are the restrooms?

    Restrooms are located on the lower level of the library. Walk down the main stairs. Turn right to walk into the lower level. Turn right again at the video display and another immediate right to access the restrooms.

  • Do you have a fax machine?

    Yes, we have a fax machine available to current students only. Visit the Periodicals Information Desk on the lower level for information on using the fax machine.

  • How long can I borrow this book/dvd?

    Students may borrow books for 30 days and films for 7 days. For more information, review the Circulation section of our Policies.

  • How do I cite my book/article/website in my paper?

    For details on citing sources in various styles (MLA, APA, Chicago, Turabian, etc.), review our Citing Sources guide.

  • What do I do when I receive an email about an article/book I ordered through interlibrary loan?

    We send you emails regarding interlibrary loan requests for many reasons. Be sure to read your email thoroughly to determine why we have contacted you. For example:

    • We cancelled your request because we found the material in our databases or freely online and provided you a direct link.
    • We cancelled your request because we were unable to find a library that could loan the material you requested.
    • Your material has been received and you need to pick it up at the circulation desk (books and films) or download it through your ILLiad account (articles).

     

  • Where can I get research help?

    Professional librarians staff the Reference Desk 7 days a week during the academic term. In addition to stopping by the Reference Desk in person, you may also contact a reference library via phone, email, chat, or text with your question. 

    You may also visit the Reference Librarians offices located adjacent to the computer lab and IT Help Desk.

  • Can I print from my laptop?

    Yes. Stop by the IT Help Desk for assistance in downloading the Print Anywhere software from your computer. Once you have the software installed, you may release your print job from any printer release station on campus. There are three in the library, one on each floor.

  • How do I print to a color printer?

    We have one color printer located in the computer lab across from the IT Help Desk on the main level. You can not print to the color printer from your laptop. You'll need to use one of the computer lab computers to submit your print job to the color printer. 

  • How do I access library databases when I'm not on campus?

    You access the library's databases the same way regardless of where you are. If you're off campus you'll be prompted to enter your login and password. In this case your login is your last name. Your password is your college ID with a capital 'S' in front (S123456).

    If you are unable to log in, contact us immediately.