Telephone Triage: Improving Your Skills and Documentation
Remote
Nurses are called upon to perform more and more functions, including triaging of a variety of different patient complaints. This session will provide you with the ability to: rapidly obtain a thorough symptom analysis and document those interactions effectively. Legal issues related to triaging will be discussed in detail. Participating in this session will extend your knowledge and confidence with triage in a variety of different practices and specialties.
Learning Outcome:
At the completion of this program, participants will be able to report an increase in knowledge about how to triage a variety of patient complaints, including ability to rapidly obtain a thorough symptom analysis and document those interactions effectively. Will also verbalize increase in knowledge of the legal issues as related to telephone triage
Faculty: Wendy L. Wright, DNP, ANP-BC, FNP-BC, FAANP, FAAN, FNAP

Earns 5 Nursing Contact Hours
Cost: $119